We are happy to see old friends and new patients at Refine Dentistry. If you visit our clinic for the first time, we’ll gladly answer all the questions you might have regarding our services, technologies, and what you can expect from us. You, our clients, are like our family. Therefore, we treat you with respect to your needs and a sincere desire to help. Here is what you need to know before your first appointment with Refine Dentistry.

All of the details, none of the hassle.



Let our staff help you pick a convenient date and time for your visit and schedule your first appointment. To schedule an appointment, you can call us at (281) 969-3933, email us contact@refinedentistry.com, or book online.


As a new client, you need to fill out a patient record and tell us about your dental problems, previous treatments, medications you currently take, and general health conditions. We want to know everything about your health to pick the correct treatment and minimize the risk of complications.


To complete the patient form, we kindly ask you to provide the details of your insurance policy or membership plan.


Please make sure to brush and clean around your teeth with floss before heading to our clinic. This will help Dr. Lam examine your teeth more efficiently.


After arriving at Refine Dentistry, our receptionists will greet you with a warm smile and help prepare for your appointment. When Dr. Lam is ready to see you, an assistant will take you to the office to receive a consultation and treatment.


Talk to Dr. Lam about your issues, expectations, and health history to make sure you are on the same page. After a careful visual examination, you might need to go through X-ray diagnosing to detect conditions invisible to the naked eye.


As soon as Dr. Lam sees the whole picture of your oral health, he will come up with a treatment plan and alternatives. You will be given full information about their efficiency, duration, and cost.


Do you still have any questions or concerns? Don’t be scared to ask Dr. Lam about anything you have on your mind. With detailed and honest information on your hands, you can make the best decision regarding your oral health.


If the next appointment is necessary, be sure to talk to the receptionist and pick the date and time based on Dr. Lam’s advice and convenience for you.

What is the difference between general and cosmetic dentistry?

General dentistry focuses on maintaining or restoring your oral hygiene through prevention, diagnosis and treating oral diseases. Cosmetic treatments focus solely on the appearance of your teeth and smile. Please visit our Services page for a list of our most popular treatments.

What will it cost?

Since all patients are different, your initial comprehensive exam must be completed before establishing your treatment plan and the fee for care. The fee for dental treatment can vary considerably depending on the type of problems and the complexity and length of treatment. An approximate fee can usually be determined at the initial visit; but on occasion, some initial treatment or further diagnostics must be completed before the final treatment plan can be established. Our philosophy of practice is to treat as conservatively as possible to attain treatment goals.

What type of sterilization techniques does your office practice?

At Refine Dentistry, we strive to use as many disposable products as we can. Suction tips, water sprayers, prophy cups, and the like are used only once and then disposed of after each patient. Virtually all surfaces that come in frequent contact with people, such as chairs in the treatment room, are thoroughly cleaned with a disinfectant/sterilizer that kills viruses and bacteria. All indisposable items, such as instruments and handpieces, are scrubbed and rinsed with a brush and then put in an ultrasonic cleaner to eliminate debris. Once the debris has been removed, the items are placed in one of our two steam autoclaves that sterilize using extremely high pressure and temperatures. We also use a gas (ethylene oxide) sterilizer for items that cannot be sterilized with heat (i.e. plastic instruments, rubber items, and the like.)